MISSION Mrs. Valencia's Mission is to break the language barrier between businesses and their customers by providing them with quality and professional service at all times.
ABOUT Founded in 2000 by Professional Spanish Interpreter Faviola Valencia dba IL Interpreters, Mrs. Valencia is a leader in providing high-quality Spanish language services throughout the US and Abroad. Mrs. Valencia has the experience and knowledge that ensures that all communication with her clients is complete, concise and more importantly, understood between all parties.
Mrs. Valencias' business experience provides you with both professional language services and the best customer care and satisfaction.
Mrs. Valencia has been providing in-person interpreting services to a wide variety of customers across the world. Mrs. Valencia is an expert in both Consecutive, Simultaneous and Conference interpreting.
Mrs. Valencia has over 10 years of professional experience providing the following services;
Over the Phone Interpreting
Throughout our years in business we've had the pleasure to help organizations connect and bridge the communication gap between their limited English-speaking customers, patients and others whenever a language barrier arises. IL Interpreters is a Certified Small business, as well as a certified California Multiple Award Schedule Holder.
Detention and Prison Meetings and Hearings
Over the Phone Interpretation
AME's, QME's, IME's
Parent/Teacher Meetings and Conferences
Employee Training Meetings, Seminars and Workshops
Birth, Marriage and Death Certificates
General Business and Personal documents
General Handbook and Manuals
Arnold Law Firm - "I have personally retained Faviola Valencia to serve as a Spanish interpreter. I ask witnesses if they are able to understand the interpreter and all of the witnesses have testified that Ms. Valencia speaks Spanish very well and that they can understand her. I have not had one opposing attorney question or criticize Ms. Valencia's performance as a Spanish interpreter. I highly recommend Ms. Valencia to serve as a Spanish interpreter for your company or firm".
Koning & Associates- "Faviola you have always been prompt, professional and a pleasure to work with. You're my first choice when I need an interpreter in this area. I would certainly recommend her services!"
State of California- "I have always received positive feedback from our field staff, in regards to the expertise and the level of professionalism of Ms. Valencia. I appreciate your commitment to customer service, and willingness to resolve/address issues in an expeditious manner"
Sutter Health- "You have truly "bridged the gap" in communication for our non-English speaking patients and exemplify the term "cultural broker". Your multi-language interpretation for our family and physician conferences, patient diabetes education, rehabilitation follow-up, CPR classes and pre and post surgery conferences has been invaluable to us as healthcare providers and has resulted in many favorable outcomes for our patients. Without hesitation I would recommend you for any and all interpreter/translation needs."
California Department of Corrections and Rehabilitation- "We contracted with IL Interpreters for approximately two years. During this time we were very pleased with the services provided by Faviola and her professionalism. We look forward to future opportunities to work with IL Interpreters. I would recommend your services."
2011 CPR & First Aid Certified
2008 Consulting Services (Laughling & Associates)
2007 Translating and Interpreting (The University of Arizona Federal Written and Test Preparation)
2003 Interpreting Certificate Home Study Program (ATA approved material)
2003 Evidence Law (Sierra College) 2001 Computer Training/Accounting Administration (Working Partnerships USA/Professional Career Dev.Inst)